Standard session information

Standard 45 minute session

Whether it's for fun, fitness, recovery, confidence or learning, we have a session for every dog!

Our standard session is the go-to session for first time visitors! Perfect for if your dog loves to swim or even if it's still new to them and you want to go in too!

45 minute session

This is our standard session, perfect for if you want to join your dog for a swim, or want to stand on the side and watch them have a splashing time! 

You have full use of the pool facilities, including the toys and buoyancy aids if required. On arrival Jodie will ask about your dogs swimming history to be able to help advice whether a buoyancy aid may be needed. For certain breeds, we may recommend using one whether they are confident swimming or not!

Need to enterain the kids? They are also welcome to join in the fun! Under 16s just need an additonal adult accompanying them in the water. Find out more in our Terms of Use. 

Book this session on your own, or invite friends to join you! Use of the pool is private, so only the dogs you book for will be in the water with you.  This session is £25 for one dog (inc any humans joining), any additonal dogs you want to invite are £5

This allocated time includes time entering and exiting the pool area. Jodie will let you know when it is time to get out the pool, to ensure you have plenty of time to dry your dog, and get changed if you joined them. Jodie is not in the pool with your dog(s). 

How your session will work

At Phin and Paddle we want to ensure every dog that comes to our pool has a fun and safe time. This why we do not allow a session to have more than one booking, so that if you choose to have other dogs in the pool with your own, it is ones your dog is happy to play with.

For swim lessons and trails, Jodie will be in the water with your dog to support them.  In other sessions, Jodie is still in the facility area to offer advice and support as needed. If your dog is new or novice with swimming, please join them or book one of our lesson sessions. 

Arrival

We recommend arriving 5 minutes early if it is your first appointment. 

When you enter Phin and Paddle, you will first come to the shop. Please head over to the desk and share your booking name/ details. If you haven't already, you will given our terms and conditions to read and sign. 

Please ensure your dog is walked in on a lead!

Entering the pool area

The pool is not a bath for your dog to be cleaned, we would really appreciate you using our wash facilities to rinse your dog off if they are dirty.

Please ensure you close the gate behind you once you are in the pool area and take all towels and bags in with you. You will be shown all the facilities and there is a curtain if you wish to change and join your dog in the pool! 

Getting in the pool

Remember: the steps are for dogs and ladder for humans!

We recommend walking your dog on their lead up the steps (you can follow on the wooden steps) for safety and to help them enter the water. There are buoyancy jackets which you may choose to put on your dog if they are not confident in water. It is sometimes helpful to join your dog in the pool for their first visit, or alternatively book them in to our private 1:1 swim lessons! We are not in the pool with your dog during standard sessions.

Getting out the pool

A towel or drying coat are always worth bringing with you (or you can purchase these in our store!)

When it's time to get out the pool, we recommend placing your dog on their lead to walk while helping them up and down the steps. You can then rinse them off with the pump shower (if desired) before drying off and heading home. Please keep your dog on the drying platform until they are toweled dry. Ensure you bring a towel or drying coat for them (we sell Ruff and Tumble coats in store!). Don't forget to get a post swim snack to take home from the shop if your dogs feeling peckish!

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